Customer Feedback
The following are unsolicited, unedited comments from customers to our Customer Relations staff. They have all purchased one or more of our Xtend-Life skin care products since their release a few months ago. Each comment is on record and can be authenticated.
I am a new customer, and I have been using (3) of your skin products for men, for a little more than three weeks now. I use the Facial Fluid, both morning and evening, and I alternate the Cleansing and Hydrating lotions, as suggested, every other week.
I have always had a fairly decent skin complexion, but I will be 60 years old on Monday, and the signs of aging are apparent, even though my friends and family say, that look like I am in my 40's. I can honestly report to you, that I am already beginning to see a change in my skin. It feels smoother and softer, and some of my aging spots, have even begun lightening.
I was quite skeptical about anything, reasonable in price, on the market, that could help ease the inevitable aging process. I did my research on all the collagen, etc. products that are offered, most of which are astronomical in price (and don't work), and then I discovered Xtend-life. I researched your company, and the ingredients that you use in your various products. What I have surprisingly, and pleasantly discovered, is that you tell the truth (unlike all the high priced name brands), about what is good and what is bad for your skin.
I am so glad that I decided to take a chance on using your products. I fully understand that we cannot stop from getting older, but if we can help reduce the outward signs of it, healthily, then that is all we can ask for...I am now, a loyal customer for life, and I have already begun telling my friends and family about my new and wonderful discovery! If I can help promote your products, further, in any way, then please do not hesitate to ask me, i.e. writing a customer review, etc. A new, but now loyal customer!
Dennis. USA
I have bought and used the Women's Skincare for the face (daytime and nighttime) which I enjoy very much. The daytime has an incredible "dry" feel to it that is non-greasy, while moisturizing and protecting my skin all day long. It's incredible!
Joan. USA
Thanks, my order arrived and your products are fabulous. Great service, lovely products. I'll be ordering some vitamins next.
(My sister in Spain put me on to your company and now I've passed your details on to friends in UK)
Linda. UK
Michelle, Thank you so much for getting back to me, also thank you for sending me another tube of the body lotion and also the complimentary tube of the Deep Cleansing Mask, that was unexpected. In the meantime I purchased the daytime face cream and I can say I am very pleased with it... I can feel a difference in the texture of my skin already... what a great product! thanks again,
Doreen. USA
Chantal, I just wanted to thank you for the great advice about the Xtend-Life day cream. I have been struggling with a mild case of adult acne which has left me with some scaring over the past two years. I only started using the day cream a week or so ago and already my scars are fading and I haven’t seen a blemish since. My confidence is finally returning and that is the best part of all. I really appreciate you taking the time to discuss my options and am excited to see more results. Thank you again for all of your help and I look forward to a continued relationship with both you and Xtend-Life.
Kristin. USA
Hi Michelle, Just a quick note to let you know how I'm going with the day and eye cream. I've been using them for a while now. My skin is feeling softer and there is some improvement in the appearance. I am pleased with the results and believe there will continue to be improvement. I will be sticking with the products and am looking forward to purchasing the other products in the range after Christmas. Thanks for your help and have a Merry Christmas.
Margaret. Australia
I received the products a few days ago and so far – WOW. My skin looks great and I hope it keeps looking this good!
Mary. USA
Dear Korina, I have been using the xtend body lotion. It is truly an unusual and extraordinary cream. I will continue to purchase the entire range as I believe these creams are giving me noticeable results.
Samantha. Australia
Chantal, Thank you for your message. I received it on Friday and I have tried it. I really like the texture. I think it's too soon to see results but I'll be looking! If it delivers results as good as it promised, I will be a lifetime customer!
Racquel. USA
Thanks a lot for yr help. I must tell you that your skin care range is truly fantastic. My skin really is looking very good now.
Donna. USA
I just received my daycream of xtend life. I have an acne prone skin so most products that I've used before gives me breakouts. I have to say that after applying the extend life daycream it felt like I had notting on (just what I wanted), it's not greasy and very soft.I know this will work for sure.
Thank you very much for making such a wonderful product. I will recommend this to all my friends and families.
Solaika. USA
Hi, I'm currently using the Active Day Cream, and after only 2 weeks, REALLY LOVE IT, have already noticed changes in my skin. I'm going to be ordering Total Balance Women, and the Night Cream in a few days, because the Day Cream has made noticeable improvements in my acne prone skin
Meg. USA
Ii've just started using the Active Day cream, for about a week now, and already am noticing a MAJOR change in my skin, and thought I would give the total balance a try, because this other product of yours is really wonderful! so far I’m really impressed with the product I’ve tried first -- and I’ve got acne prone skin, but I’ve noticed it shrinking pore size, and with that, less breakouts occurring. Thanks so much for your help BTW, I'd thought I'd share this with you. My Sister ordered a few of the skin products. She is raving about the mask. She definitely will be ordering more if it.
Meghan. USA
Hi Chantal, I have to say I'm already really impressed with your skin products. I'm not even tempted to think about trying anything else, no matter how seductive the advertising, my skin's looking so good!
Ingrid. Australia
Hi Warren, I normally don't write comments regarding products even if they are great ones, but I felt compelled to write on the Men's Facial Fluid! I have sought up and down for years spending literally thousands of dollars on finding the right Moisturizer for my sensitive acne prone skin. I believe this product to be superior to any other moisturizer in the world!! After using it for a month my redness is gone, a couple blemishes have cleared up very nicely..My skin looks flawless! Thank you for making such a superior product!! I cannot wait for future products from the skincare line!
Brad. USA
Hi chantal...wow...thank you so much. i will keep you updated. so far, i really like the face cream, i wear it everyday. it has no scent, which is nice...your customer service is great, and i will be passing the product info along to all my friends:). thank you again
Lynn. USA
Sounds Great but I have some major difference to my next order!! Regarding the skin cream- I am very pleased about the male one, my skin has never looked this good!!
My mother do not feel that her cream moisturized her skin enough and wont continue- but as a observer I has to say it has improved a lot:) Looking much forward to try the Total Balance premium version:)!!!
Michael. Denmark
Hello Chantal Thank you for sending the replacement products, I greatly appreciate it and not many companies offer this service these days. The products are very light in texture which I like quite a lot and I am sure I will be ordering more in the future.
Jenee. Australia
The below is a copy of a transcript between one of our Customer Relations staff (Jo) and a customer Joseph
Jo: Hi Joseph, how can I help you?
Joseph Ghassan: Hi, If I want to submit a review for the 2 skincare products where can I do that?
Jo: you can do that either on here, or by sending us an email Joseph, anytime.
Joseph Ghassan: ok, I will send an email then
Joseph Ghassan: but
Joseph Ghassan: but I need to tell you that these skincare products really works
Joseph Ghassan: Ihave been usingthem forabout 10 days
Joseph Ghassan: and the results are just awesomeespecially the one for the under eyes
Jo: I am really pleased that you like them Joseph. That is excellent to hear! I am sure you will find many more benefits as you continue.
Jo: I would be happy to pass this on for you.
Joseph Ghassan: sure
Joseph Ghassan: plus
Joseph Ghassan: from the first application your face feels brilliant
Joseph Ghassan: and
Joseph Ghassan: I once asked Mr.Warren
Joseph Ghassan: about if the little tiny dots under eyes would disappears
Joseph Ghassan: after 10 days, they really do
Joseph Ghassan: the skin becomes much more soft
Joseph Ghassan: and dark circles vanishes progressively
Jo: that is fantastic news! It is really pleasing to hear confirmation of the positive results we expect and experience ourselves.
Joseph Ghassan: yes
Joseph Ghassan: I mean I speant lots of time in front of my PC
Joseph Ghassan: because I work as a Web Developer
Joseph Ghassan: and these products really fight to make your under eyes skin look good
Joseph Ghassan: So all in all
Joseph Ghassan: Everyone should beleive every word written on your website
Joseph Ghassan: about these products
Joseph Ghassan: and one thing, can u tell Mr. Warren that Joseph really thank you for these products
Jo: I will do this Joseph. Many thanks for your time and feedback. It is very much appreciated.
Joseph Ghassan: no problem
Joseph Ghassan: the thing is I really respect the honest people
Joseph Ghassan: keep up the good work
Joseph Ghassan: btw, I am using it twice daily
Joseph Ghassan: night and day
Joseph Ghassan: bye for now Joanna
Joseph Ghassan: do you want me to write an email or u can compile this into a mini review ?
Hi Chantal, I love the day cream you sent me last month – very smooth and easy to apply without being greasy, and no irritation either! So I’m sure the other two will be equally good.
Cathy. Spain
Hello Everyone at Xtend Life, I am using the skincare products and so far so good. I purchased them because the supplements have been the most effective and wholeistic I've ever used, I expect, the skincare should be the same. One immediate thing I noticed: I started using Tazorac again which is a prescription Retinoid. I use it for acne and because it's proven for anti-aging of the skin Anyway, when I used it last year, the first 3 weeks of treatment. my face got worse: peeling, red and irritated. This time around,, I started the Tazorac gel at the same time as the Xtend Life skincare. I blend the night lotion and Tazorac together on my face at night after washing my face. The experience has been great: no redness or irritation at all, just a little peeling which is totally expected from the Tazorac. The night cream is a bit watery and when I shake it, I can feel the contents mixing. Is this as it should be???. that aside, the product itself is great. It has counteracted all the bad side effects as my skin adjusts to the prescription gel I've also been using the Day Whitening lotion and the eye cream and so far I like them. I expect that the whitening cream will help to fade discoloration from old acne. I continue to use a copper peptide serum from (Skin Biology) in the mornings which I've been using for yrs as it somehow keeps my skin firm. (I'm 37) Ohh, I am getting the cleansing mask with my next Loyalty shipment All the best to you all,
Dana. USA
